Privacy Policy
This privacy policy explains how information is collected, used, and disclosed by Little Blossoms SG when you use our online platform and services. We are committed to protecting your privacy and handling your personal information in a responsible manner, in compliance with applicable data protection laws.
Information We Collect
We collect information from you when you use our site or interact with our services. This may include:
Information you provide directly: When you register for an account, sign up for a workshop, request resources, contact us, or participate in other activities on our platform, you may provide information such as your name, contact details, information about your child(ren) relevant to the service (e.g., age for appropriate activity planning), payment information, and any other information you choose to share.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the time and date of your visit. This information helps us understand how our site is used and improve our services.
Information from other sources: We may receive information about you from third parties if you link a third-party account (such as a social media service) to our service or if we partner with third parties to provide specific services.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our family services and childcare support:
To provide, operate, and maintain our services: This includes processing your registrations for workshops, providing access to resources, and managing your account.
To improve and personalize your experience: We use information to understand your needs and preferences, and to tailor the content, resources, and recommendations we provide.
To communicate with you: We use your information to respond to your inquiries, send you service updates, administrative messages, and information about relevant programs or resources that may be of interest.
For payment processing: We use necessary information to process transactions and manage billing related to our paid services.
For security and fraud prevention: We use information to protect our site, users, and operations from fraudulent activities and unauthorized access.
To comply with legal obligations: We may use your information as required by law, such as responding to legal requests or court orders.
For research and analytics: We may use aggregated or anonymized data for analytical purposes to understand usage trends and improve our offerings.
Legal Basis for Processing
We rely on several legal bases to process your information, including:
Your consent: Where you have given us explicit permission to process your information for a specific purpose.
Performance of a contract: Where processing is necessary to fulfill our obligations under a contract with you, such as providing access to a paid workshop you registered for.
Compliance with a legal obligation: Where processing is required by applicable law.
Our legitimate interests: Where processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. This may include improving our services, marketing (where permissible), and ensuring the security of our operations.
How We Share Your Information
We do not sell your personal information. We may share your information in limited circumstances:
With service providers: We may share information with trusted third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, marketing assistance, and customer service. These service providers are authorized to use your information only as necessary to provide these services to us.
For legal reasons: We may disclose your information if required to do so by law, regulation, or legal process, or in response to a valid request by public authorities.
To protect our rights and interests: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms of service, or as evidence in litigation in which we are involved.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your Data Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include:
The right to access: Request access to the personal information we hold about you.
The right to rectification: Request correction of inaccurate or incomplete personal information.
The right to erasure: Request deletion of your personal information, subject to certain legal exceptions.
The right to restrict processing: Request the restriction of processing of your personal information in certain circumstances.
The right to object to processing: Object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
The right to data portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
The right to withdraw consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our site. Cookies are small data files stored on your device that help us improve our site and your experience, see which areas and features of our site are popular, and count visits. You can usually adjust your browser settings to remove or reject cookies, but this may affect the functionality of our site.
Children's Privacy
Our services are designed for parents and caregivers. We do not knowingly collect personal information directly from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information.
Security
We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you can contact us at:
Little Blossoms SG
151 Bishan Street 13, #04-123, Singapore, 570151, Singapore.